Privacy Policy
Important Information
Welcome to tractionaids.com! Traction Aids™ maintains this website (“Site”). The following Privacy Policy applies to your use of this Site. By using this Site, you agree to be bound by this Privacy Policy. Please read this Privacy Policy carefully. Please Note: Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parent or guardian.
Data Security
tractionaids.com takes your privacy very seriously as we are aware that our customers are entrusting tractionaids.com with sensitive information. tractionaids.com takes reasonable steps to provide physical, technical, and administrative security to protect against the loss, misuse, or alteration of personal information. We use PayPal as the internet gateway to process your credit card transactions. Millions of merchants use PayPal and is one of the most well-known and trusted payment processors means tractionaids.com can provide you with unparalleled security and service on this extensive website and shopping cart. As an added security measure for phone transactions, once your transaction is approved, none of your credit card information is retained by our company.
Information Use and Collection
tractionaids.com may collect information at several different points on our Site, and share this information with our corporate affiliates. Information may be collected for the purpose of allowing access to the Site. To create an account, you will be requested to provide your first and last name, home address, city, state, country, zip code, phone number, company name, email address, and login information. Users are encouraged to provide optional information, as applicable, so a more personalized experience on our Site can be provided. Information may be used to complete the current transaction, to enhance our Site and product offerings, to maintain and secure our Site, to contact you by email, or to better understand your interests. We may retain certain information for an indefinite period of time.
Profiles
tractionaids.com uses website data to create optional profiles of our users. A profile is stored information that we may retain on individual users which details viewing preferences. As such, collected information is tied to the user’s personally identifiable information so as to assist us in improving Site content and providing offers. Profiles may be used to direct pertinent marketing promotions to users. For example, when you provide an email address, we may use such information to contact you and deliver sales and product information that may be useful.
Cookies
To enhance our website, cookies are used. A cookie is a piece of data stored on the user’s computer that is tied to information about the user. We may use temporary (or “session”) cookies for Site administration purposes. We use administrative cookies for the purpose of gaining information to enhance your personal experience on this Site, which allows us to better offer you products and services to meet your needs. Cookies track clickstream information (for example, internet service provider, platform type, date/time stamp, internet protocol address, operating system, etc.), HTTP protocol information (for example, the last URL requested, browser type, etc.), online contact information (for example, email address, etc.), state management mechanisms (for example, data allowing a user to be tracked consistently), search terms (for example, search text, etc.) and transactional information (for example, account transactions, etc.). We also may use persistent cookies to enable users to store login and preference information and manage their accounts. Session cookies should terminate once you close your browser. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time and may be removed by following your browser’s help utility directions. You may be able to configure your browser to alert when cookies can be accepted or denied.
Sharing Information with Third Parties
We do not collect your data for the purpose of selling it to a third party. However, we may provide your email address to other companies with which we do business for the purpose of providing you products and services in which you might be interested.
We may share any information with governmental agencies or other authorities when compelled to do so by subpoena or court order. We may also share information in connection with fraud prevention or investigation, or when otherwise permitted or required by law. We may use service providers, such as website contractors and fulfillment companies. Such service providers may have access to some or all of the collected information and may utilize cookies or other technologies on our behalf. Such service providers may be contractually restricted from using your information in any manner other than in helping us to provide you with products and services. As our business develops, we may sell certain portions of our assets. In such transactions, customer or other collected information (including personal information) may constitute a part of the transferred assets.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent, this information will not be shared with any third parties. This includes affiliate or business partners the opt in is not transferable to another party involved in their process.
Personal Information Management
Following registration, you can review and change the information you submitted during registration including your name, company, address, city, state, zip code, country, phone number, email address, password, and User ID. If you change your User ID, we keep track of your old User ID(s) and your new User ID. You should promptly update your information if it changes. If a user wishes to correct, alter or update information, you may make the changes yourself online, or you may contact us a crm@tractionaids.com and we will assist you in making these changes.
- SMS Text Messaging. We may use personal information we collect to communicate with individuals via text message, including (with your consent) to market to you or offer you information and updates on products or services we think you may be interested in. You can unsubscribe from marketing text messages at any time by replying STOP or clicking the unsubscribe link (where available) in one of our messages. For more information, please see our Terms of Service.
- Email Communications.We may send you emails regarding updates to our services, products, notices about our organization, or information about products/services we offer that we think may be of interest to you. If you wish to unsubscribe from such emails, simply click the “unsubscribe link” provided at the bottom of the email communication. Note that you cannot unsubscribe from certain services-related communications (e.g., account verification, confirmations of transactions, technical or legal notices).
- Abandoned Cart Emails: The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
Upon your request, we will deactivate your account and contact information from our active databases. To make this request, email crm@tractionaids.com. Such information will be deactivated as soon as reasonably possible in accordance with applicable law. We may retain some information you have requested to remove in some circumstances. For example, as is stated in our Terms and Conditions, we may retain information for the purpose of dispute resolution. Further, prior information is never completely removed from our databases due to technical and legal constraints—including what is stored in “backup” systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
You are responsible for all actions taken with your User ID and password. Therefore, we do not recommend that you disclose your tractionaids.com password to any third parties. If you choose to share your User ID and password or your information with third parties, you are responsible for all actions taken with your User ID and password. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password
Advertisements and Links
This Site may contain links to other sites. We are not responsible for the privacy practices or the content of any other websites. We do not partner with or have special relationships with any ad server companies. This Privacy Policy applies solely to information collected by this Site.
Changes to the Privacy Policy
We reserve the right to change this Privacy Policy. In the event of a change, we will post a notice of any changes to this policy on our home page.
Contact Information
Contact all tractionaids.com support services at crm@tractionaids.com
CRM ENTERPRISES INC.
550 Lisbon Street
Suite 11, Lewiston, Maine 04240
207.650.7860